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Roberta Monte

Manager of Physician Services. A part time position as a nursing assistant ignited in Roberta a passion for quality healthcare that still burns bright after 20 years. She now oversees the privileging of over 500 vRad teleradiologists serving clients in all 50 states. A native Minnesotan with small-town roots, today she enjoys life in the Twin Cities, with two rambunctious boys, and her husband of 15 years.

How credentialing processes must evolve in the age of telemedicine

Hospitals and clinics are integrating more tele-services into their everyday protocols as the telemedicine model continues to demonstrate the potential for them to deliver better, more cost-effective care. However, while new protocols for providing quality care are rapidly evolving, many organizations continue to follow internal credentialing bylaws and standards developed to support a dated paradigm.

How medical staff offices benefit from telehealth credentialing agreements

Patient safety is the name of the game in credentialing. It is a process essential to ensuring quality care. However, the traditional primary source verification (PSV) approach to credentialing is antiquated in the age of telemedicine.