Hospitals and clinics are integrating more tele-services into their everyday protocols as the telemedicine model continues to demonstrate the potential for them to deliver better, more cost-effective care. However, while new protocols for providing quality care are rapidly evolving, many organizations continue to follow internal credentialing bylaws and standards developed to support a dated paradigm.

Patient safety is the name of the game in credentialing. It is a process essential to ensuring quality care. However, the traditional primary source verification (PSV) approach to credentialing is antiquated in the age of telemedicine.