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Steve Jobs once famously said that you have to start with the customer experience and work backwards to the technology. I am a strong believer in this mantra as it serves imaging providers very well when we think of our radiologists as our “internal customers.” How can we create a better work experience? Where can we remove annoyances, eliminate distractions, or improve efficiency?
Unrecognized imaging findings are an unfortunate, but undeniable, part of radiology. New advancements in artificial intelligence (AI) and machine learning offer a critical safety net that is improving care and saving lives — as well as avoiding millions of dollars in potential medical malpractice costs.
Radiologists reading on home workstations have become a permanent feature of the post-COVID modern medical landscape. Whether every day or just one or two days a week, the flexibility of working at home is irresistible to many top physicians – and leading radiology groups and imaging facilities should be thinking about the best ways to accommodate and support them.
Can you recall the last shift during which you spent close to 100% of your time on clinical duties?
I can. It was my last shift. I had no administrative obligations, no committee meetings, no software glitches, no running around trying to find a physician or tech—just eyes on images and voice into the mic.
Then again, every shift is like that for me. After working in several private practices, I’ve spent the last 11 years doing full-time teleradiology—backed 24/7 by a superb support team of 51 dedicated staff.
Originally published by Michael Walter on Radiology Business
In radiology, it is vital for radiologists to connect with the entire patient care team in a seamless and timely manner.
Imaging providers have done this over the years through such tools as land lines, pagers, fax machines and integrating with the electronic medical record (EMR). Some radiology practices even have their own secure client portal for this very purpose.
But times are changing. Communication among healthcare providers is more complicated now than ever. Radiologists are working on a broader array of technology platforms from diverse locations, including from home. Care teams are getting larger with an increasing need for near real-time communication. The old ways of delivering radiology results are imperfect for this new era of modern medicine. One dropped connection or wrong number can cause wasteful delays and even harmful outcomes.
Radiologists and healthcare administrators have been waiting a long time for the arrival of promised AI tools for radiology. Most AI applications used by radiology providers today are focused on worklist prioritization. While improving the speed of patient care is incredibly important, recent strides in quality improvement open a new world of possibility.
Originally published by Michael Walter as Q&A: vRad’s CIO on AI beyond worklist prioritization, new solutions for radiologists, COVID-19 and more on Radiology Business
As 2020 comes to a close, radiologists find their profession at a major crossroads. AI and other game-changing technologies are rapidly evolving, government policies are forcing practices to rethink their business models, and a once-in-a-lifetime pandemic continues to cause chaos for the entire healthcare industry.
With that wealth of opportunities and challenges in mind, Radiology Business spoke with Imad B. Nijim, the chief information officer at vRad, about what the future may hold for both his own company and the imaging industry as a whole. Nijim is a veteran of the healthcare technology space, spending considerable time focused on radiology, and has seen the industry undergo countless changes over the years.
Because I work as a teleradiologist, I (thankfully) no longer have to commute to get to work. Living in southern California, traffic is one of the things I do not miss at all. I used to spend a lot of time behind the wheel driving to the hospital where I worked, thinking of ways I could make my commute faster and more efficient. Admittedly, I’m a bit obsessive when it comes to time and efficiency, especially in the way I work.
Behind the scenes, it takes a lot of complex technology and sophisticated software to make an advanced reading platform run so seamlessly. At vRad, our incomparable team of technologists and programmers are developing some of the most advanced applications in the medical industry, all with the goal of empowering radiologists to practice radiology free from unnecessary interruptions, distractions, logistical hurdles, and administrative burdens.
Watch videos from vRad radiologists and explore our practices reading platform, radiologist support and work life balance
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